Who We Are
In this policy references to Harrow Health CIC or are to Harrow Health CIC at Westbury House, 23-25 Bridge, St Pinner, HA5 3HR.
What information we collect
We collect personal information about you to enable us to provide the services or fulfil a role with us.
We will also collect Special category data – sometimes called sensitive personal information.
How do we collect Personal Information?
Personal Information Provided by other Sources
We may collect personal data about you from other sources.
How we use the information and why we need it
We use the personal information to provide the direct health, or social care services to individual patients and to meet our contractual commitments to you.
Harrow Health CIC also processes your data when it is in our legitimate interest to do this and when these interests do not override your rights.
Who will see the information?
Your information will only be accessible to our staff and only where it is appropriate in respect of the role they are carrying out. We will never sell your information or let other organisations use it for their own.
Where a third-party data processor is used, we ensure they operate under a contract which includes confidentiality and security of personal data and their obligations under the Data Protection legislation.
National Opt Out
Whenever you use a health or care service, important information about you is collected in a patient record. Collecting this information helps to ensure you get the best possible care and treatment.
The information collected about you when you use these services can also be provided to other organisations for purposes beyond your individual care.
Most of the time, anonymised data is used for research and planning so that you cannot be identified in which case your confidential patient information is not needed.
Sometimes, for research and planning your confidential patient information will be needed. You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of your information you do not need to do anything. If you do not wish your information to be used, you can opt out. If you do choose to opt out your confidential patient information will still be used to support your individual care.
To find out more or to register your choice to opt out, please visit www.nhs.uk/your-nhs-data-matters.
You can change your mind about your choice at any time.
Our organisation is compliant with the national data opt-out policy.
Retention of information
We hold your information only for as long as necessary for each purpose we use it.
Our premises are monitored by CCTV for the safety of visitors and staff. Images are retained for 30 days in accordance with ICO guidelines.
How to contact us
Harrow Health CIC
Patient Services Department
23-25 Bridge St
This policy was last updated on January 6th 2021.